How to set up your Happiness & Bliss Membership via Namastream


The software we used is called Namastream--it is a streaming service comparable to Netflix – you pay a subscription fee for access to videos and live events. This makes it super easy and convenient to use from any device!

It is not an app that you download to your phone and videos are not downloadable either. The site is located at its own web address and is accessible through the *Join the Kula* link under the Happiness & Bliss tab. We recommend you bookmark or save Namastream address to your desktop or home screen for easy accessibility.

 

Students can manage their own accounts on Namastream. Once logged in, the ‘My Account – About’ page will store all contact info, password reset links, current product subscription billing info and give students the ability to cancel their accounts at any time. It is also from the  ‘My Account – Products’page that student can access the content they have subscribed to by selecting ‘View Product’ and then ‘Included Content’.

Check out our video below for a quick tutorial on how to setup your account!

Frequently Asked Questions

 

I have a coupon code to use – where and how do I do that?

  • Great question! Depending if you are on a phone, ipad or laptop, the prompt may be in slightly different places. Before you enter your payment information, look for the header that says ‘Order Summary’ and you should see a link that says ‘I have a coupon code’. Click, enter your coupon code, and press ‘Check’. Amount should adjust to reflect coupon. Proceed by entering payment information and ‘Purchase Product.’
     

I purchased my product but now I can’t find it. Where can I access my videos?

  • If you are logged in, go to ‘Products’ and under ‘My Products’ you’ll see your purchases. Click ‘View Product’ and then navigate to ‘Included Content’ to begin watching your videos.
     

Do I need to download videos?

  • Nope, they will on be streamed – similar to Netflix or other streaming services! Namastream supports Chrome, Safari, Firefox and Internet Explorer. Whichever browser you prefer, please use the most up-to-date version available to ensure that everything on the site works smoothly.
     

The live classes don't work with my schedule- are there recordings?

  • Yes! All the classes are recorded and added to the Content Library within 24 hours, and yours to access anytime.


I’m having problems with my videos – they are slow, keep closing, etc. What should I do?

  • If you are trying to play a video and it is continually buffering, try the following:

    •  Stop any other files from downloading

    • Close any websites that might be constantly updating

    • Close messaging apps that might be slowing your computer down

    • Close everything down and only have Namastream open

    • If you are using Wifi, public hotspots may slow things down; try on our your network for better results

    • If this doesn’t work, please connect with Namastream tech support directly support@namastream.com
       

How do I cancel my subscription?

  • We’re sad to see you go but understand. Remember you can resubscribe at any time for no commitment. Once you log-in, go to ‘My Account’ and go to ‘My Purchases’. From the drop down menu, select ‘Cancel’. You can cancel at any time! Your videos will be accessible for the remainder of your billing cycle.
     

How can I change the credit card I have on file for billing?

Can I buy a gift card for your online site?

  • You sure can! Simply log in to your account and click on the Products page. You'll see Gift Certifcates there!
     

Where I can send feedback or suggestion for online content?

Contact Karson

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Karson McGinley

San Diego, CA 

Email: karsonmcginley@gmail.com

Social: @karsonmcginley

#happinessandblisskula

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​© 2019 by Karson McGinley Yoga